Augmented Reality Remote Support Software KoalaAR
Symbols and texts on live video
MultiExpert support
Zoom , Pause Option
Multi language support
Secure connectivity
Flexible payment options
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Rapid and Right Solution with KoalaAR
Use augmented reality to provide accurate remote support
With Augmented Remote Support Software Koala, help to solve problems remotely with mobile devices. It allows you to intervene remotely, in real-time, carry out ordinary maintenance procedures or resolve technical failures. Remote experts can accurately diagnose the problem and find a solution, avoid wasting time to understand the problem and prevent unnecessary travel expenses. The power of this augmented reality support software lies in the possibility given to remote experts to observe the problem that occurs at the location of any customer in real-time, without moving from their desk.
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Remote Expert
AR is changing the way of doing business on Manufacturing
Through the use of Remote Support Software KOALA, the remote expert is able to view, troubleshoot and diagnose the problem. With augmented reality features of the platform, the remote expert can draw symbols, annotations in AR mode and indicate the exact point where the field technician will have to intervene. Text messaging , document sharing is also possible with software. The annotations provided by the remote expert are displayed in real time on the screen of the mobile device of the technician in the field. This way the problem is solved quickly, accurately.
Field Technician
Focus on the problem
A fault or a problem of a machine or system requires an inspection and visual check in order to step in effectively during diagnose and maintenance. Field technicians, equipped with mobile devices, can communicate and share data in real time with remote experts. The distance is eliminated by using AR technology features. The field technician receives remote support of an expert on the faulty machinery immediately.
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